Major BISP Action
Major BISP Action has launched one of its strongest operations against corruption after uncovering more than 2.6 million rupees in illegal deductions taken from deserving women across different regions. The issue had been silently growing for months as women complained about retailers and agents who were forcibly deducting two to three thousand rupees from their installments. These complaints finally reached the top management, leading to a major crackdown initiated by Chairperson Rubina Khalid. She has clearly stated that no woman should face deductions, pressure, or manipulation while receiving her lawful payment. This decisive action reinforces BISP’s mission to ensure every beneficiary receives her full right without fear or exploitation.
The recent operation became highly significant after authorities arrested a man named Saleem who was involved in a systematic fraud. He used to take pictures of women’s CNICs and use them to make unlawful deductions. During the arrest, officials recovered several women’s cards, identities, and a large amount of illegally deducted cash. This single arrest revealed how widespread the issue had become, and it encouraged the department to expand their investigation further. It also made it clear that more arrests will follow as authorities continue to identify corrupt middlemen, retailers, and unauthorized agents who have been taking advantage of poor women for personal gain.
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Illegal Deductions Exposed and Immediate Action Taken
BISP’s investigative team traced multiple complaints where women reported consistent deductions during the withdrawal of their Rs 13,500 installment. These deductions were not only unlawful but deeply harmful for families who rely on these funds for essential needs such as food, medicines, school expenses, and household bills. The exposure of more than 2.6 million rupees in illegal cuts reflects how widespread the exploitation had become. Authorities acted quickly to prevent further damage and initiated a strict verification process for retailers and payment agents operating across the country.
Officials confirmed that the fraudulent activities involved collecting CNIC images, keeping women’s cards for several days, and sometimes even manipulating fingerprints. This information was used to make unauthorized transactions, leaving the real beneficiaries unaware that money had already been withdrawn from their accounts. The arrest of Saleem marked the beginning of a strong crackdown, and BISP has assured that similar cases will be dealt with through legal procedures. This operation signals a major change in how beneficiary protection will be handled in the future.
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Key Highlights of the Crackdown
- More than 2.6 million rupees in illegal deductions confirmed
- Multiple women’s cards, CNIC copies, and cash recovered
- Fraud method involved CNIC photo misuse and forced deductions
- Strict orders issued to all payment agents to follow official rules
Full Installment Guarantee of Rs 13,500 Without Any Fees
BISP has officially clarified that every woman must receive the full amount of Rs 13,500 without paying any charges, hidden fees, service costs, or shares. No person has the right to deduct even a single rupee from the payment. This guarantee is part of the government’s commitment to transparent and fair delivery of welfare support. To ensure this, BISP has tightened its monitoring system and instructed teams to conduct regular visits to centers where beneficiaries collect their payments.
Women are strongly encouraged to demand their complete amount and immediately report any retailer who attempts to make unauthorized deductions. Officials believe that transparency is only possible when beneficiaries understand their rights clearly and confidently speak up against corruption. Therefore, BISP has increased public awareness campaigns and verified that every region receives clear instructions regarding payment procedures.
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What Officers Must Provide
- Full Rs 13,500 installment without deductions
- Clear verification without retaining CNIC or card
- Explanation of payment components upon request
- Immediate communication in case of system issues
Legal and Illegal Practices at BISP Payment Centers
| Allowed Practices | Prohibited Practices |
|---|---|
| Giving full Rs 13,500 installment without deductions | Deducting Rs 2,000–3,000 as “fees” or “service charges” |
| Verifying CNIC and confirming identity | Keeping CNIC photo to misuse later |
| Helping women with biometric verification | Refusing payment without taking a “share” |
| Providing clear instructions when asked | Misleading women about payment amount |
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Complaint System Activated for Quick Action
To protect women from further exploitation, BISP has activated a dedicated complaint mechanism where beneficiaries can immediately report illegal deductions or misbehavior by any staff member. The system ensures that every complaint is recorded, tracked, and resolved in a timely manner. This complaint process has been designed to be simple and accessible even for women who have limited education or face communication barriers.
Complaints can be filed through the official helpline, and women are encouraged to provide details such as the name of the retailer, location, amount deducted, and time of incident. The more accurate the information, the faster the investigation will proceed. BISP teams have also been instructed to take strict disciplinary and legal action against every individual involved in fraud.
How to Report Fraud
- Call the BISP Helpline: 0800-26477
- Provide your CNIC number and the details of the incident
- Note down the complaint reference number
- Submit any proof like slips, photos, or witness statements
Important Advice for Beneficiaries
Women are advised to stay alert and avoid giving their CNIC copies or photos to anyone, especially unknown people near payment centers. Beneficiaries should receive the payment only from official BISP-approved retailers and must confirm the amount before leaving the center. Knowing the correct installment amount greatly reduces the chances of being deceived. BISP also encourages women to travel with family members if they feel unsafe or unsure about the environment.
Additionally, women must check their SMS alerts or official messages to ensure that the installment has been issued before visiting the center. They should keep their card or CNIC secure and avoid handing it to any person claiming to be a “helper.” Women are also encouraged to share this information with their neighbors and relatives to spread awareness and reduce the chances of fraud in the community
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Final Words
The recent action taken by BISP marks a significant step toward protecting the financial rights of deserving women who depend on these payments for essential needs. By uncovering more than 2.6 million rupees in illegal deductions, the institution has demonstrated a strong commitment to stopping corruption and ensuring complete transparency in the payment system. This crackdown sends a clear message that exploitation, fraud, and manipulation will no longer be tolerated under any circumstances. Women must feel confident that their rightful amount will be delivered to them without pressure, deductions, or misleading information from unauthorized individuals.
It is equally important for beneficiaries to stay aware of their rights, understand the correct payment process, and report any suspicious activity immediately. The newly activated complaint system, combined with stronger monitoring at payment centers, will help in resolving issues quickly and holding responsible individuals accountable. By raising awareness within communities and encouraging women to speak up, BISP aims to create a safer environment where every beneficiary receives full support without fear. The cooperation of beneficiaries, authorities, and the public is essential to build a fair and transparent welfare distribution system.
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FAQs
What is the official installment amount for BISP beneficiaries?
The official installment amount is Rs 13,500. Beneficiaries must receive the full payment without any fee, deduction, or service charge. No retailer or agent has the authority to reduce this amount.
What should I do if a retailer deducts money from my installment?
You should immediately contact the BISP Helpline at 0800-26477 and file a complaint. Provide your CNIC number, the name of the retailer, the place of the incident, and any other details you remember. Your complaint will help authorities take strict action.
Can payment agents ask for service charges or slips?
No, agents cannot ask for charges, slips, tokens, or any additional amount. These types of demands are illegal, and you should report them without delay.
What evidence should I collect before filing a complaint?
You can take a photo of the shop board, slip, proof of deduction, CNIC misuse, or any video that shows the incident. Even witness statements from other women or family members can support your complaint.
Why are CNIC photos dangerous to share with unauthorized people?
Fraudsters often misuse CNIC photos to make false transactions, withdraw money without permission, or steal identity information. You should never hand over your CNIC picture to anyone who is not officially connected with BISP.
How will I know if my payment has been issued?
Beneficiaries usually receive an official SMS from 8171. You should confirm the message before traveling to the payment center. Avoid relying on unknown people for information about your installment